Currently, we are unable to take on any tech work besides repairs done under warranty.

All AEG (Electric) RIFs come with a 12-month warranty period.

All Gas and Spring RIFs come with a 6-month warranty period.

If returning a product for repairs under warranty, please include all receipts as proof of purchase for we cannot proceed without confirmation that the product was purchased within its respective warranty period.

If you do not have a valid UKARA, you are still welcome to purchase the RIF of your choosing. However, it must first be sprayed in a bright colour across 50% of its surface area. This will usually include the handguard and stock, or whichever part of the RIFs body is larger.

We offer this service free of charge; most other retailers will charge ~£10.

Cancellations are accepted until the item is in the hands of the courier. Please take into consideration that the vast majority of our orders are shipped out same-day, so the window for cancellation is narrow.

We can be contacted via phone, all of our social media platforms (primarily Facebook and Instagram), email or our new WhatsApp community group.

-Call us: 01252 616868

-Email: Online@socomtactical.net

-WhatsApp community: https://chat.whatsapp.com/LUof2S2ndGcAaK5aWtLiTb

We accept all of the above payment options. If you would like to make a visit to our store but would prefer to pay via credit, you can place the order online and collect straight away!

We are a UK-based retailer. All orders are shipped via Royal Mail/EMS.

Whilst we ship internationally, we highly advise that our customers check their country/state's rules and regulations regarding the importing of RIFs or replica military gear such as camouflage.

All orders over £100 will come with free delivery. Any orders under this amount will be charged £5 for 1-2 day shipping.

The majority of orders placed before 3pm are shipped same-day, with 1-2 day delivery (UK mainland only).

After purchase, please await a confirmation email that will include a tracking number with the respective courier.

These emails have a habit of ending up in spam inboxes, but if you have not received this email at all within 24 hours, contact us as soon as possible.

We operate a 14-day return policy on all products excluding 'Reduced To Clear' sale items. Please ensure all items are returned within their original packaging and in their original, unused condition.

If an item has been damaged by what is evidently customer use, we are unlikely to issue a full refund.

Return Address

Socom Tactical LTD 6 Quantum Business Park Fleet Hampshire GU52 8EA

Usually all refunds are completed within 3-5 days. If you have still not received your money back within this time, please contact us as soon as possible.